Privacy Policy

Last updated: November 7, 2025

1. Introduction

Fraime ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

Fraime is the data controller responsible for personal data collected through this website (fraime.uk) and through our services.

This policy explains how we collect, use and safeguard your information.

2. Information we collect

We may collect and process:

  • Personal information you provide directly, such as your name, email address, phone number or company details when you contact us.
  • Usage data, including pages visited and time spent on the site, collected through analytics tools (such as Google Analytics).
  • Technical data, including IP address, device type and browser information.

We do not knowingly collect sensitive personal data.

3. How we use your information

We use personal data to:

  • Respond to enquiries and communicate with you.
  • Provide and improve our services.
  • Maintain website performance and security.
  • Send occasional updates or marketing communications where you have given consent.

4. Legal basis for processing

We process personal data under one or more of the following legal bases:

  • Consent
  • Legitimate interests (such as operating and improving our services)
  • Legal obligations where applicable

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Sharing your data

We do not sell or rent personal data.

We may share information with trusted service providers (such as hosting, analytics or email platforms) who process data on our behalf under appropriate confidentiality and security obligations.

Where data is transferred outside the UK or EU, we ensure appropriate safeguards are in place.

7. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent where processing is based on consent
  • Request restriction or portability of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact: create@fraime.uk

8. Security

We take reasonable technical and organisational measures to protect personal data. However, no online transmission can be guaranteed completely secure.

9. External links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Updates

We may update this policy periodically. Changes will be posted on this page with a revised date.

11. Contact

For any privacy-related enquiries, please contact:

create@fraime.uk